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Idaho CAI Blog

Who Should a Community Manager, Association/HOA Board Member Contact When There Is No Pressure, Sprinklers Are Off Schedule, and There Is a Maintenance Issue?

4/28/2026

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By: Clearwater Landscape
​Irrigation plays an important role in maintaining a healthy, functional, and visually appealing landscape within a community. While we strive to do our best throughout the season, issues can arise. It’s important for community managers and HOA board members to understand who to contact to ensure concerns are addressed efficiently and correctly.

In situations involving low or no water pressure, sprinklers running off schedule, or general maintenance issues, the appropriate first point of contact is the landscape maintenance contractor responsible for the property. That is who typically oversees irrigation systems, scheduling, and overall landscape performance. They are best equipped to diagnose and resolve any issues that may arise.
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For example, low pressure may be caused by many factors such as, but not limited to, line breaks, valve malfunctions or debris/trash in the system. Similarly, irrigation schedules may be affected by controller programming, seasonal adjustments, or system errors. In both cases, the maintenance team has the ability and access needed to make any adjustments or changes that are needed. 

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Heather Brownson
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